TEAM Phone Bill Service & CHANGE Utility Service
Funded by the California Public Utilities Commission, the TEAM (Telecommunication Education and Assistance in Multiple-Languages) Collaborative has a community based organization in our area that can help you solve your telecommunications issues.
TEAM provides education and complaint resolution to consumers who are not proficient in English.
KACS staff who has been trained for TEAM assists Korean-speaking telephone consumers to resolve disputes with their phone bills, identify erroneous charges, and properly educate them regarding their consumer rights.
If you have received a phone bill that you don’t understand, or has charges you don’t think you owe, we can work with you and the phone company to address your billing issues and resolve your telephone complaint.
If there is anything you don’t understand on phone bill, feel free to ask KACS staff by calling 408 -920-9733.